Terms and Conditions

Welcome to Bali Sobek By using our online ordering services, you agree to be bound by the following terms and conditions. Please read them carefully before placing your order.

General

1.1 These Terms and Conditions govern the use of our website and the online ordering services provided by Bali Sobek . By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

1.2 We reserve the right to modify, update, or change these Terms and Conditions at any time. The updated version will be posted on our website, and your continued use of the website constitutes acceptance of the updated Terms

Order Process

2.1 To place an order, you must provide accurate and complete information, including your name, address, contact details, and payment information.

2.2 All orders placed on our website are subject to acceptance and availability. If an item is out of stock or unavailable, we will notify you as soon as possible and offer an alternative or refund.

2.3 Once you place an order, you will receive an order confirmation email with the details of your order. This does not indicate that your order has been accepted; it is simply an acknowledgment of your request. Your order will only be accepted when payment is processed successfully.

Pricing and Payment

3.1 Prices listed on our website are in Rupiah (IDR) , unless otherwise stated, and are subject to change without notice.

3.2 We accept payment through list of accepted payment methods Visa, Mastercard, JCB, Amex, AstraPay, Dana, LinkAja, Indomaret, Akulaku, QRIS, BJB Bank, BNI Bank, BRI Bank, BSI Bank, BSS Bank, CIMB Bank, Mandiri Bank, Permata Bank. Payment will be processed at the time of placing the order.

3.3 If there is an error in the price of any item, we will notify you and give you the option to cancel or proceed with the corrected price

Account and Security

4.1 To place an order, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account information and password.

4.2 You agree to notify us immediately of any unauthorized use of your account or password.

Limitation of Liability

5.1 We are not responsible for any loss, damage, or injury caused by your use of our website or products, unless due to our negligence or willful misconduct.

5.2 Our liability for any claim is limited to the total amount paid by you for the specific product or service involved in the claim.

Privacy and Data Protection

6.1 We are committed to protecting your privacy. All personal information provided during the ordering process is used solely for order fulfillment and will be treated in accordance with our Privacy Policy.

Intellectual Property

7.1 All content on our website, including images, logos, text, and designs, is the property of Bali Sobek and is protected by copyright law.